Enhancing Retail Visibility and Customer Experience Across the Harvey Norman Portfolio
Norman Global Projects managed the planning and execution of new Click & Collect signage across multiple Harvey Norman locations, with a focus on consistency, brand presence, and user-friendly navigation. This initiative aimed to streamline the customer pickup experience while reinforcing Harvey Norman’s growing e-commerce and hybrid retail services.
The scope included:
- Ensuring compliance with local council guidelines and visual branding standards
- Site audits across flagship stores
- Coordination with signage manufacturers and installers
- Integration of signage into existing site layouts without disruption to operations
Key Project Details:
Client: Harvey Norman
Location: Nationwide (focus: flagship locations)
Project Type: Retail Signage and Wayfinding Upgrade
Status: Completed
Our Role:
Acting as the client-side project manager, Norman Global Projects provided end-to-end delivery oversight, ensuring timely implementation with minimal on-site impact. The project supported Harvey Norman’s omnichannel growth strategy and improved the retail environment for both customers and staff.
